Currently, Totten has not experienced significant disruptions of essential business operations.
Our action plan includes but not limited to the following:
- Implementation of remote work capabilities that enable our employees to continue providing our brokers with continuity for claims and underwriting services
- Restricting non-essential employee travel while ensuring our employees are available and can be reached by our clients via email or phone
- Our offices will be closed to the public until further notice
- We encourage you to use Electronic Fund Transfers (EFTs / Wire Transfers/Clear Pay) for any account/premium payments due. Our banking information: Bank of Montreal 270, Dundas Street, London (ON), N6A 1H3 bank No 001, Transit 03482, Account no. 1089-328. Please kindly email confirmation of payment, details and inquiries to TOT.AR@tottengroup.com.
We're here to help you navigate during this uncertain time. Thank you for trusting us with your business, and please reach out to your Totten team with any questions.