H. ROSS TOTTEN, FCIP, CCIB
- PRESIDENT, CEO - 
H. Ross Totten is President and CEO of Totten Insurance Group and
a major shareholder. He has been involved in senior management of
MGAs and insurance intermediaries for over 35 years.
Ross is a past President of the Insurance Institute of Ontario and
past Governor of the Insurance Institute of Canada. Involved in
education for several years, he has been an Institute course instructor;
Coordinator of Insurance Studies at St Clair College; a teacher
and lecturer for RIBO licensing and CAIB courses.
A frequent speaker at seminars regarding insurance issues dealing
with niche or specialty marketing, he has written numerous articles
on the subject. Currently he is the international Executive Committee
representative for Gama Iota Sigma, an insurance fraternal organization
on university and college campuses in Canada and the U.S.A.
LAURA MOSES, CAIB, CIP - EXECUTIVE VICE-PRESIDENT & C.O.O. - 
Laura brings over 25 years of experience in commercial insurance
to her new position at Totten Group. She has an extensive background
in large or specialty Property & Casualty insurance accounts,
as well as working in the inland marine segment of our industry
for many years. A strong supporter of education in our business
she has achieved two of the industry's degrees and continues to
pursue ongoing personal education.
Her experience has been gained during her tenure with a major
international insurance company, and in dealing with Lloyd's of
London and a variety of international markets over the years.
For the past several years Laura has held senior management positions
with a national intermediary and most recently an MGA for Aviva
Canada.
MIKE CALLON - SENIOR VICE-PRESIDENT, MARKETING - 
Entering the insurance business in 1962, he has extensive underwriting,
marketing and broker experience. The underwriting and marketing
experience was gained while representing 3 of the larger commercial
writers in Ontario over a 34 year span; mixed in with 8 years
as an Independent Broker.
Mike has spent the last 8 years as the VP of Marketing for a large
National Intermediary. He has traveled across Canada participating
in conventions, broker calls, broker meetings, trade shows, seminars
and product presentations. Mike brings a good general knowledge
of products, markets and brokers to our team.
D. CAROL GAWRYLASH - SENIOR VICE-PRESIDENT, OPERATIONS & HR - 
D. Carol Gawrylash is Vice President of Operations and Professional
Liability Manager. Carol has 34 years experience in the insurance
industry; 26 years specializing in all lines of professional liability.
Her experience was gained in Insurance Company related positions
and, for the last 7 years, as the Manager of the Professional
Liability division of an Insurance Intermediary, where she was
also the Vice President of Operations.
STEVE MCQUEEN, BBA, CIP - VICE-PRESIDENT ATLANTIC REGION - 
Steve started his insurance career straight out of University
in 1985 starting in sales & moving to the underwriting
side with companies such as Guardian Insurance, Sovereign General & ING
before opening the current Atlantic Branch in 2003. Steve has
worn many hats over the years being in sales, claims, personal & commercial
underwriting & management. Steve's concentration has been
primarily commercial lines for the past 18 years with a strong
background in marketing as he is well travelled & known
throughout the four Atlantic Provinces.
BARB DINAN, CAIB, CIP - VICE-PRESIDENT, SPECIAL RISK, COMMERCIAL & CBUS - 
Barb brings over 25 years experience as an insurance intermediary
to her new position as Vice President of Totten Group. Having
worked previously for a national wholesaler in various senior
positions, Barb has developed a knowledge of special risk and
niche property / casualty accounts. Most recently she has owned
her own technology consulting company providing service to the
insurance industry.
ZENA NUCIFORA - VICE-PRESIDENT HOSPITALITY, PSL & PROFESSIONAL LIA. - 
Zena brings to the Totten Group over 25 years of industry experience.
The past 10 years have been spent Underwriting and Managing
a Hospitality book of business for two major MGA's. As well
as the Hospitality area, Zena also manages the Protective Services
Liability division for our Company which includes security related
risks including Security Guards, Alarm and Sprinkler System
Installers.
TERRY GUDMUNDSON - VICE-PRESIDENT, WESTERN REGION - 
Terry has joined the firm as Manager, Manitoba/Saskatchewan. Well
known in Manitoba, Saskatchewan and North Western Ontario, Terry
brings 30 years of insurance experience to his role at Totten
Group. He brings with him a background of both Company and Intermediary
experience along with a great deal of local and regional knowledge.
He is well qualified to assist brokers with the placement of unusual
and difficult risks.
GINO S. VAISICA - VICE-PRESIDENT, QUEBEC - 
Gino has over 35 years of experience in commercial insurance and commercial financing, holding senior management positions with various major national and international companies. Most recently, he was the owner of an insurance intermediary for several years in Québec prior to joining Totten Insurance Group. Gino has an extensive experience in the underwriting of Casualty and E&O accounts.
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