Totten Insurance Group is an insurance wholesaler or intermediary specializing in providing solutions and niche products.

A Foundation of Tradition
Our staff have decades of experience. This means you have access to tremendous knowledge and benefit from the relationships we have built within the insurance industry. We deal with a large number of companies, both domestically and internationally, which are all licensed in Canada. These relationships provide the foundation for our ability to place difficult property and casualty accounts.

The Strength of Technology
We are dedicated to delivering results through personal contact and with this interactive web site, which is currently under development. Our use of technologically sophisticated systems will accelerate the pace of business and benefit your ability to serve your customers in a timely manner. Security is assured by virtue of our Errors & Omissions and Fidelity coverage, which protects the interests of every broker dealing with Totten Group.

People At Our Core
People are the most important element in any business. Totten Group is no exception. We have the experience and expertise to deliver results. Totten Group is dedicated to our clients' success.

A growing team of seasoned dedicated professionals providing these solutions

H. ROSS TOTTEN, FCIP, CCIB - PRESIDENT, CEO -
H. Ross Totten is President and CEO of Totten Insurance Group and a major shareholder. He has been involved in senior management of MGAs and insurance intermediaries for over 35 years.

Ross is a past President of the Insurance Institute of Ontario and past Governor of the Insurance Institute of Canada. Involved in education for several years, he has been an Institute course instructor; Coordinator of Insurance Studies at St Clair College; a teacher and lecturer for RIBO licensing and CAIB courses.

A frequent speaker at seminars regarding insurance issues dealing with niche or specialty marketing, he has written numerous articles on the subject. Currently he is the international Executive Committee representative for Gama Iota Sigma, an insurance fraternal organization on university and college campuses in Canada and the U.S.A.

LAURA MOSES, CAIB, CIP - EXECUTIVE VICE-PRESIDENT & C.O.O. -
Laura brings over 25 years of experience in commercial insurance to her new position at Totten Group. She has an extensive background in large or specialty Property & Casualty insurance accounts, as well as working in the inland marine segment of our industry for many years. A strong supporter of education in our business she has achieved two of the industry's degrees and continues to pursue ongoing personal education.

Her experience has been gained during her tenure with a major international insurance company, and in dealing with Lloyd's of London and a variety of international markets over the years. For the past several years Laura has held senior management positions with a national intermediary and most recently an MGA for Aviva Canada.


MIKE CALLON - SENIOR VICE-PRESIDENT, MARKETING -
Entering the insurance business in 1962, he has extensive underwriting, marketing and broker experience. The underwriting and marketing experience was gained while representing 3 of the larger commercial writers in Ontario over a 34 year span; mixed in with 8 years as an Independent Broker.

Mike has spent the last 8 years as the VP of Marketing for a large National Intermediary. He has traveled across Canada participating in conventions, broker calls, broker meetings, trade shows, seminars and product presentations. Mike brings a good general knowledge of products, markets and brokers to our team.

D. CAROL GAWRYLASH - SENIOR VICE-PRESIDENT, OPERATIONS & HR -
D. Carol Gawrylash is Vice President of Operations and Professional Liability Manager. Carol has 34 years experience in the insurance industry; 26 years specializing in all lines of professional liability. Her experience was gained in Insurance Company related positions and, for the last 7 years, as the Manager of the Professional Liability division of an Insurance Intermediary, where she was also the Vice President of Operations.

STEVE MCQUEEN, BBA, CIP - VICE-PRESIDENT ATLANTIC REGION -
Steve started his insurance career straight out of University in 1985 starting in sales & moving to the underwriting side with companies such as Guardian Insurance, Sovereign General & ING before opening the current Atlantic Branch in 2003. Steve has worn many hats over the years being in sales, claims, personal & commercial underwriting & management. Steve's concentration has been primarily commercial lines for the past 18 years with a strong background in marketing as he is well travelled & known throughout the four Atlantic Provinces.

BARB DINAN, CAIB, CIP - VICE-PRESIDENT, SPECIAL RISK, COMMERCIAL & CBUS -
Barb brings over 25 years experience as an insurance intermediary to her new position as Vice President of Totten Group. Having worked previously for a national wholesaler in various senior positions, Barb has developed a knowledge of special risk and niche property / casualty accounts. Most recently she has owned her own technology consulting company providing service to the insurance industry.

ZENA NUCIFORA - VICE-PRESIDENT HOSPITALITY, PSL & PROFESSIONAL LIA. -
Zena brings to the Totten Group over 25 years of industry experience. The past 10 years have been spent Underwriting and Managing a Hospitality book of business for two major MGA's. As well as the Hospitality area, Zena also manages the Protective Services Liability division for our Company which includes security related risks including Security Guards, Alarm and Sprinkler System Installers.

TERRY GUDMUNDSON - VICE-PRESIDENT, WESTERN REGION -
Terry has joined the firm as Manager, Manitoba/Saskatchewan. Well known in Manitoba, Saskatchewan and North Western Ontario, Terry brings 30 years of insurance experience to his role at Totten Group. He brings with him a background of both Company and Intermediary experience along with a great deal of local and regional knowledge. He is well qualified to assist brokers with the placement of unusual and difficult risks.

GINO S. VAISICA - VICE-PRESIDENT, QUEBEC -
Gino has over 35 years of experience in commercial insurance and commercial financing, holding senior management positions with various major national and international companies. Most recently, he was the owner of an insurance intermediary for several years in Québec prior to joining Totten Insurance Group. Gino has an extensive experience in the underwriting of Casualty and E&O accounts.